さくら野百貨店

Sakurano Department Store
Aomori
Tax Free Shopping Guide - ENGLISH

Sakurano Department Store Directory

Floor Category Shops/Items No tax-free Concessions Service
6th Floor Home Furnishings and Event Space
Restaurants
Event space, Restaurants, Tableware, Home essentials, Bedding, Furniture Restaurants Restrooms
5th Floor Women's Clothing (Plus Size), Children's Clothing and Kimonos Women's plus size clothing, Eyewear, Children's clothing, Baby products, Kimonos, Sales assistant (gaisho) counter, Gallery, Purchasing speciality store Otakara-ya (Purchasing speciality store) Restrooms Restrooms Restrooms Restrooms
4th Floor Men's Clothing Men's suits, Dress shirts, Underwear, Clothing, Accessories, Outdoor products, 100 yen shop Seria Restrooms
3rd Floor Women's clothing Women's clothing, alterations, café Alterations, afé Hananomachi Restrooms
2nd Floor Young women's clothing and Women's lingerie Women's clothing, Lingerie Restrooms wifi
1st Floor Women's Clothing, Accessories and Cosmetics Women's clothing, Women's shoes, Women's handbags, Jewelry, Cosmetics, CHANEL, Information desk, Shoe repair, Key duplication, Knife resharpening, Flower shop, Women's and men's fashion accessories, Women's hosiery Riken (key duplication/shoe repair/knife resharpening) Restrooms Wheelchair-accessible restroom Tax-free desk wifi
1st basement floor Foods Foods, Sweets, Bakery, Souvenirs, Liquor Okonomiyaki Otafuku Restrooms Wheelchair-accessible restroom Tax-free desk
Store hours: 10:00 am – 6:30 pm
  • ※B1 Okonomiyaki Otafuku 11:00 am – 6:00 pm (last order at 5:00 pm)
  • ※3F Café Hananomachi 10:30 am –6:00 pm (last order at 5:00 pm)
  • ※6F Restaurants 11:00 am – 6:00 pm (last order at 5:00 pm)

5th Floor Information Counter

Accepted credit cards

VISA, Mastercard, China UnionPay, AMEX, JCB, Diners Club, Discover

Electronic payment

Alipay, WeChat pay

How to shop tax-free

  1. After purchasing products, visit the Tax Refund Counter. Note that the person who purchased the products must be present.
  2. Please provide: (1) purchased products, (2) your passport (with the Japanese stamp), (3) receipts (hand-written receipts are not accepted), (4) verification documents such as proof of residence (Japanese nationals), and (5) credit card (if used)
    *If you used a credit card, the name on the passport, credit card, and receipt must all match.
  3. We will prepare the purchase record and provide you with the necessary information.
  4. You will receive in cash the difference between the purchased amount including tax and the tax-free purchase amount.
    *No charge applied
  5. Present your passport to customs when leaving Japan.
[Caution]
Consumable goods will be packed in a specified bag either at the time of purchase or at the Tax-free desk.
※Do NOT open the bag until you leave Japan

Tax-free application

Eligible applicants
  • 〇 Non-residents with foreign nationality
    - Temporary visitors who have stayed in Japan for less than 6 months after entry
    - Those who have the resident status of diplomat, official, or US military personnel
    - Those with other landing permits
  • 〇 Non-residents with Japanese nationality
    - Those who have lived abroad for two years or more, with a proof of residence or a copy of the official family register
  • *The purchaser must apply (proxy not accepted).

Tax-free items

Non-consumables Consumables
Non-consumables Consumables

Tax-free items … not for commercial use ※Some shops are not tax-free

Purchase requirements

A total purchase greater than
5,000 yen
(without tax) in one day at the department store
A total purchase amount of more than
5,000 yen
but not exceeding 500,000 yen (without tax) in one day at the department store

not less than 5,000 yen and not more than 500,000 yen (price before tax added)

*Note*
The purchase requirements for non-consumable and consumable goods are different.
General items can be added as consumable items if they are specially packaged. They may not be opened while in Japan. Total tax deductible purchase amount is not less than 5,000 yen and not more than 500,000 yen.

Important notice

The purchased items must leave Japan within 6 months after your entry. Do not open the bag until you leave Japan.

Tax-free general items and consumable items may not be opened while in Japan.